N.Fenton

An Asian woman and a Black woman work together at a whiteboard in a conference room.

Process Two women working at whiteboard Credit Christina Wocintechchat

Learn how to prepare and guide people through a complex process using content strategy.

How to design content for user onboarding

Nicole Fenton

Nicole Fenton was a program design lead at Nava. Nicole is a writer, UX researcher, and design leader who has worked across industries including tech, publishing, and government.