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Program management

State of California

To quickly help people in a crisis, start with user research

Starting with user research ensures that what you build will give people the help they need, when they need it.

State of Vermont

Integrating eligibility and enrollment, one piece of software at a time

Nava created flexible and reusable software and design components to help make it easier for Vermonters to access their benefits.

Using ADRs to help a growing team get on the same page

Along the course of any major project, priorities and teams shift. ADRS help keep our work on track to successfully deliver projects from day one.

Providing help and guidance to HealthCare.gov applicants

How our design team created respectful and clear guidance through the deeply personal process of applying for healthcare.

Two white women sit and discuss at a table covered in orange sticky notes.

Simplifying the social safety net

Nava visited communities across the country to understand and improve the experiences of people who rely on and manage the social safety net.

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